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Aegis’s technical staff is here to support your needs around the clock all year long. Clients with technical issues, or general support related questions have three options to contact Aegis’s technical staff. 1: Ticket Submittal. 2: Calling the Aegis Help Desk. 3: Aegis Chat. Clients, when contacting Aegis please be ready with a complete description of the issue you are having, include as much information as you possibly can. Also it is very important to report issues as soon as possible, as all issues are easier to diagnose in a real time environment. Non-Contract Clients: You are most welcome to use any of our services; however you will have to call the Aegis Help Desk number to setup an account. |
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